GUARANTEE

At PETT2GO, we take pride in the quality and performance of all our products. We understand that our customers rely on our products for their daily needs, and we are committed to ensuring their satisfaction. That's why we offer a comprehensive warranty program that covers product repair or replacement at our discretion for the practical lifespan of the product.

About Taiwan

My PETT2GO Product Has A Quality Issue, What Are My Options?

We understand that unexpected incidents may happen, but please note that our guarantee does not cover accidental damage, damage from abrasion, chewing, or normal wear and tear.

If you need to submit a claim, please make sure to include pictures of the product. These pictures will help us identify the issue and determine the best solutions we can provide. Thank you for your understanding.

You're welcome to send E-mail directly to service@pett2go.com

SUBMITTING A CLAIM

Our team of experts will assess the issue and determine the best course of action to ensure that our customers receive a prompt and satisfactory resolution. We stand behind our products and are
committed to providing our customers with the highest level of quality and service possible.