GUARANTEE

At PETT2GO, we stand by the quality of our products because we know you count on them every day. That’s why we’ve got your back with a solid warranty—if something goes wrong, we’ll repair or replace it (at our discretion) for as long as the product is built to last. Your satisfaction is our priority!

About Taiwan

My Product Has A Quality Issue, What Are My Options?

We understand that unexpected incidents may happen, but please note that our guarantee does not cover accidental damage, damage from abrasion, chewing, or normal wear and tear.

If you need to submit a claim, please make sure to include pictures of the product. These pictures will help us identify the issue and determine the best solutions we can provide. Thank you for your understanding.

You're welcome to send E-mail directly to service@pett2go.com

SUBMITTING A CLAIM

Our team of experts will assess the issue and determine the best course of action to ensure that our customers receive a prompt and satisfactory resolution. We stand behind our products and are
committed to providing our customers with the highest level of quality and service possible.