Ground & Express

PETT2GO provides two shipping options: Ground and Express. The delivery time forGround shipments is estimated to be 5-10 business days, whileExpress shipments can take up to 3-5 business days depends on receiver's location We make every effort to deliver your order as quickly as possible, but there may be unforeseen delays beyond our control that could affect the estimated delivery time.

If you have further question about shipping, please contact us

  • NORTH AMERICA

    • Express (2 to 3 business days)
    • Fulfillment by UPS or Amazon Express.
    Amazon.com 
  • TAIWAN

    • Express (2 to 3 business days)
    • Fulfillment by Chunghwa Post Express or TA-Q-BIN Express.
    In-Store Pickup 
  • GREAT CHINA

    • Express (2 to 4 business days)
    • Fulfillment by SF Express.
  • ASIA PACIFIC

    • Japan, Singapore :(2 to 4 business days)
    • Australia, New Zealand: (4 to 7 business days)
    • Fulfillment by dpd and LINEX.

Available Territories

PETT2GO online purchases can be shipped within Canada and the USA, with fulfillment by UPS or Amazon Express. We’re also excited to now offer shipping to additional regions, including Singapore, China, Hong Kong, Macao, and Japan.

Delivery Follow-up

After your order has been processed and is ready to leave our distribution center, you will receive a shipping confirmation email with the tracking number. To check the status, you can track your order.